Shopping FAQs


Q:When will you send out the order ?

A:Standard processing time is between 24 hours. We do not process on the weekends or holidays. Processing times are NOT included in the delivery time. Please plan accordingly.

Q:How do I change address?

A:Any address or order change request will be considered but not guaranteed. Please note that we can help you modify your order BEFORE shipment.Once your package shipped, we will not be able to change anything.

Q:Can i cancel the order?

A:Yes, if you want to change or cancel the order, please send email to us  BEFORE shipment.

Q:What should I do if I did not receive a confirmation email?

A:If you have not received a confirmation email about your order, you may have registered your email incorrectly or the email might be in your spam folder. 

Q:How long will the order take to arrive?

A:Generally, it will take 3-8 working days to deliver.

We kindly suggest you to check our Shipping Policy, or contact our customer service before purchasing.

Q:Why does it shows my package delivered but it hasnt?

A:Packages might be delivered to your mail box or signed by your neighbors. We suggest you check in your mail box and with your neighbors first. Or you can check with the shipping company with your tracking number and your ID card.

If you still cannot find your package, please contact our Customer Service.

Q:Where are your itmes sent from?

A:Products will be sent by our China factory directly.

Q:Do you offer a wholesale discount for bulk order?

A:Yes, we do. Please contact our customer service to enjoy a higher discount.

Q:Can this hair be Iron-flat & Curled & Dyed?

A:Our virgin human hair can be dyed and iron-flat, iron flat, plz don’t exceed 150ºC, or the hair will be destroyed. Also the hair will come back to its natural wavy after you wash it or iron-flat. 

More questions, pls contact us freely.

Based on 17805 reviews
Amazing hair!

The hair is such a good quality and I always get multiple installs out of it. About 2-3. Shedding is not bad either

Perfect match. Color #4

This ponytail has become my Holy Grail. It's a color #4, which matches my naturally brown hair perfectly. Then kinky curly texture is also a perfect texture match!! I was not paid to write this.

Highlight P4/27 Water Wave 3 Bundles With 4X4 Transparent Lace Closure Brazilian Hair

You guys are the best hair


I am so in love👌🏾❤️ .. FOREVER My wig shop🫡I’ve had my hair straight for a couple of days. I cannot wait to put some curls in it but when I tell you, I’m turning all the heads, 😏 U see ME ☘️⭐️🗣️

I love it.

I absolutely love this 8 inch ponytail, hair is soft and you can style it many ways. It came with a reddish tint to it, but I dyed it myself with no problems at all and there was very little shedding. At 64 years young, I'm rocking this pony!!!

Excellent product

I like salt and Pepper. I am 72 and put some colors in other styles for me

Synthetic #2 Color Afro Curly Bob Short Wigs With Bangs for Women Heat Resistant

Love these clips!!! They blend right in with my hair! It’s really scary how much it looks like mine!

Hair is soo nice and long. I’m inlove I would totally recommend yall to buy this. This hair is everything! It is soo thick and bouncy and the quality is greattt

I love the hair very much. No shedding, true to length, no bad smell, and BEST of all its real human hair

The hair is amazing super soft. I recommend and I will come back for sure

This hair is very good. This is my 2nd time ordering hair from them and I love it. I would recommend buying

I was nervous to order because I didn’t know if I should trust the reviews or not but I’m so happy I did! These bundles are great, especially for the price. Barely any shedding after I washed and blow dryed them. The length is exactly what it’s supposed to be, maybe even a little longer. They are full. I would 100% order from here again. Also, the shipping was super fast, took less than a week to get to me. Ordered November 28th at night and got it in December 2nd in the morning! I tried to show softness and ease of movement in the last two pics

Haven’t recieve hair

I’ve never received hair nor can I track it . I used after pay . I’m really hoping it gets here before my birthday

Free quality and good product seller what really responsive

it's so soft and best quality ,recommend it

I will be ordering more definitely my favorite hair I've ordered ever! seller was great help

The lace on the wig is pretty light and fairly thin. The wig is true to length and it's a great wig for the price !

The hair feels very soft. I am happy I received 3 free packs of eyelashes. I have not had it installed yet.

I loved the beautiful hair of the way that is in the photo!
Despite the delay of delivery it was worth the hair is perfect
Arrived quickly in Brazil plus the delivery from my country is terrible.
Other than that I enjoyed a lot I will buy more.

This hair is affordable, the hair is soft and can hold a curl. The customer service was great and he hair was true to length. Very aff and looks very nice


This is my new hair company hands down. It's giving realness. I purchased this wig and it is what it advertises to be. It's a yes mam for me. I plan to purchase more. Hek I might become a brand ambassador

The order was much longer on time than scheduled and I was delighted in its entirety. The seller was very attentive and formal throughout the process. I would buy again without a doubt