Shopping FAQs


Q:When will you send out the order ?

A:Standard processing time is between 24 hours. We do not process on the weekends or holidays. Processing times are NOT included in the delivery time. Please plan accordingly.

Q:How do I change address?

A:Any address or order change request will be considered but not guaranteed. Please note that we can help you modify your order BEFORE shipment.Once your package shipped, we will not be able to change anything.

Q:Can i cancel the order?

A:Yes, if you want to change or cancel the order, please send email to us  BEFORE shipment.

Q:What should I do if I did not receive a confirmation email?

A:If you have not received a confirmation email about your order, you may have registered your email incorrectly or the email might be in your spam folder. 

Q:How long will the order take to arrive?

A:Generally, it will take 3-8 working days to deliver.

We kindly suggest you to check our Shipping Policy, or contact our customer service before purchasing.

Q:Why does it shows my package delivered but it hasnt?

A:Packages might be delivered to your mail box or signed by your neighbors. We suggest you check in your mail box and with your neighbors first. Or you can check with the shipping company with your tracking number and your ID card.

If you still cannot find your package, please contact our Customer Service.

Q:Where are your itmes sent from?

A:Products will be sent by our China factory directly.

Q:Do you offer a wholesale discount for bulk order?

A:Yes, we do. Please contact our customer service to enjoy a higher discount.

Q:Can this hair be Iron-flat & Curled & Dyed?

A:Our virgin human hair can be dyed and iron-flat, iron flat, plz don’t exceed 150ºC, or the hair will be destroyed. Also the hair will come back to its natural wavy after you wash it or iron-flat. 

More questions, pls contact us freely.

Based on 17447 reviews
I love it!!

My hair was so beautiful! Exactly the way I wanted it to look! No smell at all! Extremely soft! I didn’t receive any shipping information but it came extremely quick! This is my new site to shop at for great quality wigs!! I’m about to order me another one!!

Natural Black 13x4x1 Side Part Lace Curly Short Pixie Cut Bob for Black Women

Natural Black Body Wave Short Bob Glueless Lace Front Human Hair Wigs For Women

Beautiful hair

Am really loving the softness of the hair . Am very pleased with .this buy . Thanks .

I love this hair so much .. it’s soft has minimal shedding. I love it it’s so full. It’s thick from beginning to end. I love it I will always buy from this company.

#1b short curly bob Full Machine Made None Lace wig Virgin Human Hair

2nd time ordering these bundles,will order again..Do you sell the closures separately. Thanks👍

Love this hair ! It s very full and matches my hair texture perfectly.

Wig is very soft and true to length. The lace is thin with small knots. Lace melted really good also

this the best wig i ever purchase 🥰 it’s very soft & hold curls really well. i love it.

Omg,this curly hair really surprised me,the wig is full,it feels very smooth,and no tangle,fine workmanship,praise!!I will not hesitate to recommend it to friends around me who want to buy a wig.

613 color hair is really beautiful,and the lace is transparent and thin,and it does not fall off at all.What's more,the seller service attitude is very considerate,they will teach me how to keep my hair in the best condition,the seller is very nice and friendly.

I received it in 4 days,shipping is very fast.And it is pretty don't even hesitate to buy just do it! It was true to length. I fell in love with this wig before I even installed it ! The lace melted into my skim.It's exactly what I asked for and more. Hair looks great . The vendor was so helpful in answering any questions I had and communicated back to me immediately will be shopping from here again.

Super recommend the store,this wig it looks super cute!This 613 color is exactly the color I want.Hair doesn't shed and there are no split ends and super easy to put on.The sellers communication was great.Strongly recommended!!!

***** REAL REVIEW Hair came out so amazing and lace was very THIN I LOVE IT 10/10

This wig is so soft and beautiful and it doesn’t even shead it takes bleach so well !! Y’all it’s just sooo nice lol !!! , anyways ! It took a whole week for this wig to come , let’s talk about the shipping it was so bad 🥲 !!! The carrier they are with needs to do way better !! , but honestly come get this wig yall you won’t regret it !

Girls this is it! The hair is very beautiful and luxurious, soft and true to length , no shedding and bouncy. The shipping was very fast, seller's communication was great,This hair is amazing. I am very satisfied with the quality of my wig, I highly recommend!

I'm so in love with the hair,it's soft n nice has no smell in the package was well put together.I would tell anyone to get this wig I love the texture of the hair and how it looked when I installed it I'm in love with it

"I have ordered from this company once before and I ordered 613 color this time.😍😍😍The color is very special,I love love love this wig!!!Holds curls for long time!! I was able to easily bleach the knots and install this wig, and it looks flawless.It was delivered in 4days,and the prices are also very affordable.